What is the primary source of information for tow operators at the scene of a traffic incident?

The primary source of information for tow operators at the scene of a traffic incident is timely, accurate information from those on-site. This information is crucial as it allows tow operators to understand the specific situation, including the vehicles involved, the extent of the damage, any hazards present, and the best approach for safely handling the vehicles and clearing the roadway.

By relying on information gathered right at the scene, tow operators can make informed decisions quickly, which is essential in minimizing further disruptions and ensuring safety for all individuals involved, including drivers, passengers, and emergency responders. On-site information may come from various sources such as emergency responders and eyewitnesses, but it is the direct information gathered in real-time that helps tow operators execute their tasks effectively. Thus, timely and accurate information from those who are present at the scene is critical in facilitating a smooth and efficient incident management process.